Outsourcing Call Centers
In this business model, we can meet all the needs of call centers from 1 employee to unlimited number of employees. Our products we use:
• IQpbx: It is a SIP-based communication solution that we have built completely according to the needs of the company. The needs of the company are determined by our project team, and the whole system design is matured according to the guidance of our project team.
• IQfct: It is our product that works in integration with IQpbx without changing any habits of customer representatives making calls. Projecting from 1 channel to unlimited channels can be done.
• IQmachine: With the integration of this product into IPpbx, we increase efficiency in operations that prefer automatic search. IQmachine can distinguish the robot-human voice of the search made in the calls made automatically. It has been completely developed by our own engineers.
• IQgate: For connections with service providers from which voice services are provided, analog and ISDN projects can be made from 1 channel to unlimited channels if needed.
• IQvpn: With this product, we can safely include the voice stream of the institutions that want to get service from the outsourced call center. With our VPN service, secure connections can be made to 1000 different locations.
For more detailed information, you can contact us via WhatsApp by clicking the link below.
